How This FAQ Works for You
We put this page together because the same questions come up again and again — and you deserve a direct answer rather than a support queue. Most of what you need is here: how to open an account, how deposits clear through bKash, Nagad, or Rocket, what happens when a withdrawal is under review, and how to reach us when something isn't
right. Each answer reflects how the platform actually works. If your question isn't covered, our support team handles account queries directly — details are in the support section below. Players in Dhaka and across Bangladesh access the lobby through mobile browser or the web app; the same account works across both without logging in again. We keep this page updated when processes
change, so check back if something looks different from what you remember.
- bKash
- Nagad
- Rocket